Shipping policy
Apothecary Tea House aims to process orders as quickly as possible, with that said, our standard fulfillment process takes 2-3 days (approximately).
Shipping rates vary depending where you are located. Estimated standard shipping in Canada is 3-10 business days (approximately). We do our best to meet these shipping estimates, but can't guarantee them.Notes about Shipping:
- Standard Shipping is a flat rate of $10 on all orders.
- For updates on your shipment please check your order confirmation for the tracking details and follow up with the carrier.
- Pre-orders are shipped once all items in your cart are back in stock (no partial shipments).
- We charge a small reshipment fee of $10 for incorrectly provided addresses at checkout.
Customs and Import Taxes:
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from Canada Post to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited Canada.
